Privacy Policy

Effective Date: [Insert Date]

Last Updated: [Insert Date]

Technogen EduTech (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with applicable Indian laws, including the Information Technology Act, 2000, and the associated rules under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Privacy Policy details how we collect, use, disclose, and safeguard your information. By using our website or services, you agree to this Privacy Policy.

1. Scope of the Privacy Policy

This Privacy Policy applies to all users, including learners, organizations, and visitors accessing our services, programs, and website. It governs the collection, usage, storage, and disclosure of personal information and sensitive personal data or information (SPDI).

2. Information We Collect

(a) Personal Information

• Full name, email address, and phone number.
• Date of birth, gender, and nationality.
• Educational qualifications and professional details.
• Identification documents (e.g., Aadhaar, PAN) when required for specific programs or legal compliance.

(b) Financial Information

• Credit/debit card details, UPI IDs, and other payment information for transaction processing.

(c) Non-Personal Information

• Device details (e.g., browser type, operating system, IP address).
• Usage patterns, such as pages visited, time spent on the site, and actions performed.

(d) Sensitive Personal Data or Information (SPDI)

• Passwords for your account.
• Financial data used for payments.
• Health information (if relevant to specific programs).

3. How We Collect Information

We collect information through:

• Registration forms, applications, and program enrollments.
• Interaction with our website, including cookies and analytics tools.
• Communication via email, phone, or customer support.

4. How We Use Your Information

We use your data for the following purposes:

• Service Delivery:
• To provide, manage, and improve our programs and services.
• To process registrations, payments, and program participation.
• To enable communication for updates, notifications, and promotions.
• Compliance:
• To comply with legal, regulatory, or contractual obligations.
• To verify identity and eligibility for specific programs or schemes.
• Analytics and Improvement:
• To analyze user behavior, preferences, and feedback for enhancing our services.
• Marketing and Promotions:
• To send newsletters, promotional content, and personalized offers.
• Users may opt out of marketing communications at any time.

5. Sharing of Information

We do not sell or rent your personal data. However, your information may be shared in the following circumstances:

• (a) Third-Party Service Providers
• We may share information with trusted service providers for:
• Payment processing.
• Cloud storage and hosting.
• Analytics and user experience optimization.
• (b) Program Partners
• When required, we share information with organizations offering internships, apprenticeships, or employment opportunities as part of our programs.
• (c) Legal Compliance
• We may disclose your data to comply with legal obligations, court orders, or government requests.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. After the retention period, your data is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

• Enhance user experience by remembering preferences.
• Collect analytics data to improve our services.
• Serve targeted advertisements and offers.

You can manage or disable cookies through your browser settings. However, this may impact your experience on our platform.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

• Encryption of sensitive data during transmission and storage.
• Secure servers and firewalls to prevent unauthorized access.
• Regular security audits and monitoring.

While we strive to protect your data, no security measure is foolproof, and we cannot guarantee absolute security.

9. Your Rights

Under Indian laws, you have the following rights regarding your personal data:

• (a) Access and Correction
• Request access to your personal data.
• Correct or update inaccurate information.
• (b) Withdrawal of Consent
• Withdraw consent for data processing, subject to legal and contractual obligations.
• (c) Data Deletion
• Request deletion of your personal data, except where retention is legally required.

10. Grievance Redressal and Contact Information

If you have questions, concerns, or grievances about this Privacy Policy or our data practices, you can contact our Grievance Officer as per the Information Technology Act, 2000.

Grievance Officer Details:

Name: [Insert Name]

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Address]

We strive to resolve all complaints promptly, in compliance with Indian legal requirements.

11. Third-Party Websites

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. You are advised to review the privacy policies of third-party websites before engaging with them.

12. Children’s Privacy

Our services are not intended for individuals under 14 years of age. We do not knowingly collect personal data from children without parental or guardian consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Updates will be communicated through our website or other channels. Continued use of our services after updates constitutes acceptance of the revised policy.